- SFUK uses POSLAJU for all shipment within Malaysia.
- SFUK currently doest not ship overseas.
- SFUK only uses tracked shipment services.
- Orders are processed and shipped within 1-3 days of purchase. Once an order has been shipped, customers can track their shipment in MY ACCOUNT > ORDERS.
- POSLAJU is FREE shipping for all orders from Semenanjung Malaysia.
- SFUK does not held responsible for any late deliveries, damaged goods or missing items. Please deal with POSLAJU but do let us know and we shall help you in assisting your problem.
SAME DAY DELIVERY
- SFUK uses ZEPTO EXPRESS for same day delivery within KLANG VALLEY ONLY.
- Please fill in the name and address of the RECEIVER OF GOODS. If buyer and receiver is not the same, please fill in the receiver’s details.
- Tracking number and live update can be viewed in MY ACCOUNT > ORDERS.
- All info on ZEPTO EXPRESS RIDERS – name, handphone number, motorcycle registration number can be viewed in MY ACCOUNT > ORDERS
- The receiver shall receive a SECRET CODE via SMS which he/she needed to tell the rider to ensure safety on both sides.
- Delays may happen due to traffic, bad weather or any other unexpected reasons. However the rider shall contact the buyer and negotiate separately.